Privacy & Data Governance Policy

1. Legal Entity & Institutional Scope

Our official website address is: https://host.jo

Jordan Host is a registered commercial entity fully owned and operated under the legal establishment "المستضيف الأردني لخدمات التكنولوجيا والإنترنت" (The Jordanian Host for Technology and Internet Services).

We are a premier provider of technology transformation, managed cloud infrastructure, enterprise software, and strategic marketing solutions. We regularly partner with enterprise businesses, government entities, and international development organizations (including USAID, UNDP, and international NGOs). This policy defines our institutional commitment to protecting business communications, operational telemetry, managed service environments, and donor-funded program data across our digital ecosystem. Service usage is also governed under our Terms & Conditions.

2. Enterprise, RFP & Consultation Data Capture

To deliver high-reliability services, facilitate institutional tenders (RFPs), and manage consulting inquiries, we process business data submitted through our secure channels:

• Consultation & Proposal Requests: Corporate contact details, organizational requirements, RFP assets, and communication records submitted via portal forms are used strictly for technical evaluations and proposal generation.
• Interactive Engagement & Inquiries: When corporate partners or portal users submit inquiries, we log technical parameters including IP addresses and browser user-agent strings to support automated threat protection and anti-spam controls.
• Profile Metadata: Anonymized strings (hashes) derived from official emails may be processed via secure authentication networks to verify identity before granting portal access.

3. Managed Cloud Services & Technical Data Security

For clients subscribing to our Managed Services, Cloud Hosting, or Enterprise Solutions, operational data governance is governed under strict non-disclosure (NDA) standards and contractual Service Level Agreements (SLAs):

• Infrastructure Telemetry: System diagnostics, performance logs, and server health telemetry are processed solely to ensure uptime, security monitoring, and managed maintenance routines.
• Client Data Isolation: We implement logical and cryptographic separation to guarantee that enterprise data hosted across our cloud environments remains strictly isolated and confidential.
• Asset Submissions: Any media or documentation uploaded for service execution should exclude embedded metadata (such as EXIF GPS data) unless explicitly required for technical project deliverables.

4. Institutional ESG, Diversity & Sustainable Governance

In alignment with international development standards (including USAID and UNDP compliance frameworks), المستضيف الأردني لخدمات التكنولوجيا والإنترنت (The Jordanian Host for Technology and Internet Services) integrates strict Environmental, Social, and Governance (ESG) principles across its operational lifecycle:

• Gender & Diversity Data Safeguards: We enforce strict anonymization and data protection protocols for sensitive demographic, gender, and inclusion data collected during development projects or corporate analytics.
• Sustainable & Green Infrastructure: Our managed cloud architectures and data center operations prioritize energy-efficient technologies, reduced carbon footprints, and sustainable digital resource allocation.
• Ethical Digital Operations: We uphold non-discriminatory data processing, equitable access, and responsible AI practices across all institutional client engagements.

5. Corporate Cookie Framework

We deploy technical cookies to optimize user experience, ensure administrative security, and manage active client sessions:

• Portal Authentication: Temporary authentication cookies verify browser compliance during portal access and are purged upon session termination.
• Preference Retention: Secure cookies retain user preferences, interface configurations, and session choices. Authentication cookies persist for up to two weeks when selecting persistent login, while display options persist for up to one year.
• Content & Asset Updates: Administrative cookies associated with content management or editorial updates expire after 24 hours and contain no confidential payload.

6. Embedded Assets & Third-Party Integration

Our website and client portals may incorporate embedded modules (such as analytical dashboards, cloud tools, or video briefings). Embedded content operates under the origin platform’s privacy framework.

Where projects are executed under international development grants (e.g., USAID, UNDP), data handling aligns with global compliance standards and donor governance protocols to ensure full auditing transparency and zero unauthorized third-party commercialization.

7. Non-Disclosure & Data Non-Commercialization

المستضيف الأردني لخدمات التكنولوجيا والإنترنت (The Jordanian Host for Technology and Internet Services) maintains a firm institutional stance on corporate privacy: we never sell, rent, or commercialize client data, tender assets, or corporate communications to third-party vendors.

Data sharing occurs strictly under authorized technical scenarios, such as verifying password reset integrity, automated intrusion prevention analysis, or fulfilling statutory legal requirements.

8. Corporate Data Retention Lifecycles

Inquiries, consultation logs, and general communications are retained for standard operational auditing cycles to streamline ongoing service relationships.

For registered enterprise portal users, profile details are securely stored within encrypted directory services. Authorized representatives maintain administrative control to request updates or account modifications, subject to system governance verification.

9. Data Governance Rights

Corporate partners and institutional clients maintain full authority over their submitted information. You hold the right to request an exported summary of stored data assets or request formal erasure of non-essential records.

This excludes operational logs, contractual archives, or compliance metrics that we are mandated to retain under legal, regulatory, or institutional contractual obligations.

10. Governance & Compliance Contact

All corporate inquiries regarding data protection, contractual confidentiality, or tender compliance are handled directly by our executive governance team.