You remain billed monthly throughout your commitment, since your plan is backed by real infrastructure and third-party service contracts on our end. If your circumstances genuinely change, you can end the agreement early by paying an early termination fee of 50% of your remaining months (capped at 6 months' value). This gives you a real, predictable way out — while covering the costs we've already committed to on your behalf.

No. The price shown is exactly what you pay monthly. The only exception across our plans is paid advertising budgets (Meta, Google, TikTok ads) — that spend is always billed separately and controlled entirely by you, never bundled into our fee.

Your content, product data, and customer information always remain yours. Full source code ownership is provided once your committed contract term is completed in full. If the agreement is ended early, source code ownership is not included, since it's part of the value of completing your commitment with us.

It depends on your plan: entry-level plans include standard ticket/email support during business hours, mid-tier plans include a set number of on-demand technical hours each month, and our top Enterprise tiers include a dedicated specialist or single point of contact who already knows your business. No plan leaves you in a generic queue with no one accountable.

Upgrading is always available and takes effect immediately, with no lost work or migration hassle. Downgrading is available at your renewal date, keeping your plan and commitments predictable in between.

We've been building and hosting Jordanian businesses online since 2004. Behind every plan is over 22 years of hands-on experience, more than 2,000 delivered projects, and a Certified ISO 27001 Lead Auditor personally overseeing our security and compliance standards — not outsourced, not generic. You're working directly with the same expertise trusted by government entities and international organizations.